Compared to cards, how fast do Bitcoin withdrawals arrive?

Once a withdrawal clears the internal review, Bitcoin transfers typically settle within a few hours, while debit or credit card payouts take 3–5 business days because they route through your bank and card scheme.

Does the welcome bonus reach 200%, or match at 100%?

The headline welcome offer at Cocoa Casino is a 200% match on your qualifying first deposit, subject to minimum and maximum limits and playthrough conditions.

Why £20 for bank transfer but only £10 for cards?

Bank transfers carry a higher £20 minimum due to fixed banking handling fees, while cheaper-to-process card deposits drop to a £10 minimum.

Will my free spins run out before I use them?

Yes, free spins carry an expiry window, commonly 24 to 72 hours, and lapse if left unused. Check the exact validity in the promotion terms and play them on eligible games promptly.

Privacy Policy

Last Updated: January 2026

Olly and Tibbs ("we," "us," "our," or "Company") operates the ollyandtibbs.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered on or through ollyandtibbs.com (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We collect information you provide directly and automatically through your use of the Site:

Personal Information: Name, email address, phone number, and postal address when you voluntarily submit forms or sign up for our services.
Technical Data: IP address, browser type, operating system, referring URL, pages visited, and timestamps of your activity.
Cookies and Similar Technologies: Information collected through cookies, web beacons, pixels, and local storage technologies.
Usage Data: Information about how you interact with the Site, including clicks, page views, time spent on pages, and navigation patterns.

How We Use Information

We use collected information for the following purposes:

To operate, maintain, and improve the Site and our services.
To conduct analytics and understand user behaviour and preferences.
To track affiliate commissions and referrals to partner casinos.
To send you promotional materials, updates, and marketing communications (with your consent where required).
To comply with legal obligations and enforce our Terms of Service.
To prevent fraud and enhance security.

Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for Site functionality and cannot be disabled.
Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
Marketing Cookies: Track user interactions for affiliate purposes and third-party advertising.
Preference Cookies: Remember your settings and preferences.

You can opt out of non-essential cookies through your browser settings or by using our cookie consent management tool. Please note that disabling cookies may affect Site functionality. For more information, visit www.allaboutcookies.org.

Third-Party Links

Our Site contains links to casino partners, affiliate websites, and third-party services. We are not responsible for the privacy practices, policies, or content of these external websites. We recommend reviewing their privacy policies before providing any personal information. Your use of third-party sites is subject to their terms and conditions, not ours.

Your Rights

Under UK data protection law (including the UK General Data Protection Regulation and Data Protection Act 2018), you have the following rights:

Access: The right to request a copy of your personal data.
Rectification: The right to correct inaccurate or incomplete information.
Erasure: The right to request deletion of your data (subject to legal obligations).
Restriction: The right to restrict processing of your information.
Portability: The right to receive your data in a structured, commonly used format.
Objection: The right to object to processing for marketing purposes.
Withdraw Consent: The right to withdraw consent for processing at any time.

To exercise any of these rights, contact us using the details below. We will respond within 30 days of receipt.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Generally:

Account data is retained for the duration of your relationship with us and for 2 years thereafter.
Analytics and usage data are retained for up to 26 months.
Cookie data is retained according to individual cookie expiration dates (typically 1-24 months).
Legal and compliance data are retained as required by applicable regulations.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@ollyandtibbs.com
Website: ollyandtibbs.com

If you believe we have violated your data protection rights, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.